LO#1: Create your own list of ‘What makes a great client’

LO#2: What your non-negotiables are when working with clients.

LO#3: The importance of not saying yes to everything.

LO#4: Why your clients have to do as much influencing as you do.

LO#1: The importance of always making time to prepare for candidate qualification calls.

LO#2: Candidate qualification call structure you can use and tailor to your own calls.

LO#3: Put together a framework that will make up your own personal pitch that you can use on all of your future calls.

LO#4: Red flags that we all need to keep an eye on that could give us all headaches later down the road.

LO#1: Why you should be talking about counter offers from the very first call and how you can go about talking about it.

LO#2: Simple ways you can test the commitment from candidates you are working with that could unearth red flags sooner rather than later.

LO#3: Practical tips on managing the period of your candidate receiving a counter offer and how to best support them during the resignation period.

LO#1: What do we need to get right?

LO#2: Useful acronym for qualifying candidates

LO#3: 3 layers of re-qualification

LO#1: How we can build trust throughout the recruitment process with our candidates.

LO#2: Practical tips on what information you want to aim to find out when managing a candidate who has multiple job offers.

LO#3: Killer questions you can use to get your candidate to open up about their other job offers.

LO#4: Practical tips that will help you improve your chances of closing more candidates.

LO#1: Why we have to double down on trust to really help us close more successfully.

LO#2: Practical tips on how you can lay out what you expect from the candidate when they do get offered and how this will help you have a better grip of the outcome.

LO#3: The importance of pre-closing not just on financials but on the entire job.

LO#4: Practical tips that will help you have more of your candidate not only accept the job offer but actually start their jobs!